Customer Services

We're here to help you with any product enquiry. You can use our online chat or contact us by email.

Online Chat

Our online chat is available 24/7. Simply click on the chat icon in the bottom right corner of your screen and a customer service representative will be happy to assist you.

Email

You can also email us at [email protected] We aim to respond to all emails within 24 hours.

Here are some of the things we can help you with:

• Placing an order
• Tracking your order
• Returning or exchanging an item
• Getting help with your product
• Making a payment
• Troubleshooting a problem

We're committed to providing you with the best possible customer service. If you have any questions or concerns, please don't hesitate to contact us.

Thank you for choosing LovelyPup!